Privacy Policy

Northern Wolf Trading Company Limited is committed to protecting the privacy of anyone using our website and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you. As a data controller, Northern Wolf Trading Company Limited is committed to protecting and respecting your privacy.

Data Protection Act 1988

We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.

General Data Protection Regulations

We aim to comply with all GDPR regulations and ensure that your data is protected through privacy by design.

Use and collection of personal information

In general, you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site and make contact via an enquiry form, you will be asked to provide certain information, such as your contact details. We will store this data via our server and/or internal computer systems.

We may use information that you provide:

  • To make contact with you following your action to make an enquiry.
  • For assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.

Analytical Data

As discussed within this policy, we collect anonymous data about your usage of this website. We do not collect any personally identifiable data within this process. The data is collected and stored in Google Analytics – please see their data policy (https://support.google.com/analytics/answer/6004245?hl=en).

We also store and track visitor’s IP addresses via the Lead Forensics platform – using Lead Forensics, we can analyse which businesses have visited our website. However, we do not, nor have any ability to understand the specific persons who have visited the website from that corporate IP address. We will use this data and cross-reference this with data within the public domain to make contact with specific persons within the visiting organisation, purely to provide them with information which is of legitimate reasons relating to providing services for their organisation. For more information about lead forensics, please see their policies – (https://www.leadforensics.com/gdpr/)

Financial, Customer and Supplier Data

As a company, we store information about our current customers and suppliers and share this with our Accounting partner – Nixon Williams Ltd (https://www.nixonwilliams.com/privacy-policy). This data is purely retained and shared for the purposes of bookkeeping and fulfilling the needs of our contracts.

Disclosure of your information

We will not share your personal information with any third party including business partners, suppliers, marketing firms, advertisers or advertising networks unless we are instructed by you to do so, or we have to comply with a legal obligation.

Where we store your personal data

Any data submitted via this website is stored on a server provided by UKFAST hosted within the United Kingdom. Our further data storage, following data processing, is always stored within the European Economic Area ("EEA") and will not be transferred outside the EEA unless we have your explicit consent to such transfer and storage.

In any event, your data will be protected by this policy governing it, and we will ensure that any parties privy to the data is GDPR compliant and in agreement with Northern Wolf Trading Company Limited’s policies.

While we use encryption when your information is moving to or from our web services and also whilst your information is held by us. Unfortunately, the transmission of information via the internet can never be completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Cookies

We collect information directly from you in a number of ways. One way is through our use of “cookies”. Most websites use cookies in order to make them work or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site. Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website - for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.

Some of our cookies are used to simply collect information about how visitors use our website and these types of cookie collect the information in an anonymous form.

Where there is a login process relating to buying products or services from us, we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits.

The rules about cookies on websites have changed. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work. Likewise, you may not be able to use some products and services on other websites without cookies.

To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org.

If you do not wish to accept cookies from our website, please leave immediately and then delete and block all cookies. Alternatively, you may opt out of receiving information from us by e-mail, telephone, fax or post. Our phone number is (+44)0151-954-0766, or you can e-mail us via hello@northernwolftrading.co.uk.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online, and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

General

You have the right to see personal data that we keep about you upon receipt of a written request and to request for any personal data to be removed.

Any request should be sent to:

Richard Carey,
Northern Wolf Trading Company Limited,
1 Pacific Road,
Birkenhead.
CH41 1LJ.

 

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